When gaming crosses the line from entertainment into a problem, getting the right support matters. cg66 believes responsible gaming means not just controlling yourself, but creating a safe and enjoyable gaming environment. Our tools, guidelines, and support resources are here for you.
Responsible gaming means enjoying gaming purely as entertainment — never as a source of income or an escape from stress. At cg66, we believe gaming is truly enjoyable only when players make informed, conscious decisions.
Responsible gaming rests on three pillars: managing your time, managing your money, and maintaining your mental well-being. If you find yourself chasing losses or gaming starts affecting your daily life, that's a sign to take it seriously.
Responsible gaming on the cg66 platform is more than a policy — it is core to who we are. We are committed to the wellbeing and happiness of every one of our users.
Cg66 follows clear, defined policies on responsible gaming. These policies are not merely legal obligations — they reflect our ethical commitment to our users.
We've built several practical tools to make responsible gaming easier for you
Set a daily, weekly, or monthly deposit limit that works for you. Limits take effect immediately once set. If you want to increase a limit, a 24-hour cooling period applies.
Decide in advance the maximum amount in BDT you're willing to lose within a given period. Once you hit that limit, the system will automatically pause your gaming session.
Decide in advance how long you will play. You will receive an alert when your set time is up. Automatic breaks during long sessions are also available to help keep your gaming habits healthy.
Take a voluntary gaming break lasting anywhere from 1 day to 6 weeks. During this period, you will not be able to log in to your account. Once the break ends, your account will be reactivated automatically.
If you feel gaming is having a negative impact on your life, close your account for anywhere from 6 months to 5 years, or permanently. This takes effect immediately.
View your full gaming history, deposit and withdrawal records, and a detailed breakdown of time spent. The information you need to make informed decisions is always at your fingertips.
If you notice these signs, seek help right away — don't wait
Placing bigger bets to win back lost money is the most common sign of problem gambling.
Hiding your gaming habits or spending from loved ones — this is a serious warning sign.
You keep telling yourself "just a little longer" — and before you know it, hours have gone by.
Gaming is cutting into time you would otherwise spend on work, studies, or family.
Feeling irritable, anxious, or angry when you cannot play — this is a sign of dependency.
Gaming using borrowed money or funds meant for rent, food, or other essential expenses.
Ask yourself the questions below. If most of your answers are "yes," you're gaming responsibly. If some are "no," reach out and talk to us.
Keeping your expectations realistic — not treating gaming as income — helps reduce stress.
Staying within your set budget means financial trouble is unlikely.
Gaming should never take priority over family or responsibilities.
A responsible gamer knows when to accept a loss and walk away.
Keep a daily log of three things: how long you played, how much in BDT you deposited, and how much you won or lost. Reviewing it at the end of each week will help you spot where your habits are heading.
Admitting there's a problem takes courage — and we're here with you every step of the way
Start by acknowledging that gaming is becoming a problem — that realization is the most important step. Don't blame yourself; this is a common issue and there are ways to address it.
Go to your account settings to set deposit limits, time limits, or a cooling-off period. Use the self-exclusion option if needed. All these tools take effect immediately.
Contact our 24/7 live chat support. Our trained support agents will assist you with full confidentiality.
Share what you're going through with a trusted family member or friend. Don't try to handle it alone — let the people around you help.
If the problem feels serious, speak with a mental health professional. cg66 can connect you with the right support center.
Cg66 takes strict measures to protect minors
Age is verified at registration using a national ID or birth certificate. Additional proof may be requested if there is any doubt.
We provide free guides for parents to help them block gaming sites on their children's devices.
Any account identified as belonging to a minor is immediately closed and all deposited funds are returned.
Straightforward answers to what's on your mind
Join cg66 with a commitment to responsible gaming. Use our protection tools, set your own limits, and enjoy gaming as healthy entertainment.